Privacy Policy

Privacy Policy

This privacy policy describes how ARTILAB BV collects, uses, shares and protects personal data when you visit our website or use our services.

  1. Controller.

ARTILAB BV
Ten Bosse 6, B-9070 Heusden, Belgium
VAT number: BE 0773.576.780
E-mail: sales@artilab.be

2. What data we collect.

a )Device Information
When you visit our website, we automatically collect certain information about your device, such as:

  • Your web browser, IP address and time zone;
  • Information about the pages you visit and how you interact with the site;
  • referring websites or search terms.

We collect this information through cookies, log files and similar technologies (such as tags and pixels).

b) Information you provide yourself
When you fill out a form (for example, to contact us or request a quote), we may collect personal information, such as your name, e-mail address, phone number or company name.

  1. How and why we use your data

We use your information only for legitimate purposes, including:

  • Providing, improving and securing our website;
  • answering your questions or requests;
  • Analyzing website usage to improve our services;
  • Showing you relevant content or advertisements (if you have given permission);
  • Compliance with legal obligations.

The processing of your data is based on one or more of the following legal grounds:

  • your permission;
  • the performance of a contract;
  • Our legitimate interests (such as improving our services);
  • legal obligations.
  1. Cookies

Our website uses cookies to improve operation and track statistics.
You can disable or delete cookies through your browser settings. More information about cookies can be found at www.allaboutcookies.org.

  1. Sharing data with third parties

We do not sell your personal data.
We only share your data:

  • with service providers who help us operate our website or conduct marketing activities (such as hosting partners or analytics tools), and who are required to maintain confidentiality;
  • when required by law;
  • in the context of a merger, acquisition or sale of all or part of our business, where the data may be transferred to the successor.
  1. Retention period

We will not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

  1. Your rights

You have, in accordance with the AVG, the following rights with respect to your personal data:

  • Right of inspection: you can request a copy of your personal data;
  • Right to rectification: you can have incorrect or incomplete data corrected;
  • Right of deletion (“right to be forgotten”);
  • Right to restriction of processing;
  • Right to object to processing based on legitimate interest;
  • Right to data portability;
  • Right to withdraw your consent, without affecting the lawfulness of previous processing.

You can exercise these rights by contacting us at sales@artilab.be.

If you believe we are processing your data unlawfully, you can also file a complaint with the Data Protection Authority(www.gegevensbeschermingsautoriteit.be).

  1. Data security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or misuse.

  1. Changes

We may update this privacy policy from time to time. The most recent version is always available on our website. Last update: October 2025.